FAQs | Cambria Estate Winery: Santa Barbara County Wines

FAQs

Have questions? We’ve got answers! Here are some of our most frequently asked questions.

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COVID-19 SAFETY PRECAUTIONS

In accordance with the State of California guidelines, the Cambria Estate Winery is currently only offering outdoor tastings by reservation. Please be aware of the following safety precautions and thank you in advance for helping us to follow these guidelines:

  • All winery team members will observe social distancing protocols, wear masks throughout the entire visit, and are subject to daily health screenings.
  • All surfaces will be thoroughly sanitized before and following your visit.
  • Hand sanitizing stations are available for your use while visiting our estate winery.
  • Guests are required to wear a mask at all times unless seated
  • We are using limited contact protocols for all transactions
  • Where is the Cambria tasting room located?

    The Cambria Estate Winery is located just off the famed Foxen Trail, in the company of some of the most esteemed wine producers of Santa Barbara County. Our address is:

    5475 Chardonnay Lane
    Santa Maria, CA 93454
  • When is the tasting room open?

    The Cambria Estate Winery is open for daily from 11 am – 4 pm, by reservation for a maximum of 6 people per party. Tasting appointments are approximately 75 minutes long. Reservations are required and can be made online at exploretock.com/cambriawines.

  • Do you accept walk-ins for tasting?

    Due to the State of California’s COVID-19 guidelines, we currently do not accept walk-ins for tasting. Reservations are required and can be made online at exploretock.com/cambriawines.

  • Why do you use pre-paid reservations?

    We want to create an intimate environment for our guests. Pre-paid reservations allow us to anticipate who is coming in and to give guests an all-encompassing experience at the best price possible. Pre-paid reservations also allows ensure our team can properly sanitize and prepare for your visit.

  • I'd like to visit with a large group, is there a maximum number of guests per party?

    Due to the state of California's COVID-19 guidelines, we can only accommodate seating a maximum of 6 people together at one time. Groups larger than 6 are required to book separate reservations and can contact us at hospitality@cambriawines.com or by calling us at (805) 938-7318 to speak with an Estate Host regarding your visit.

  • Is Cambria pet-friendly?

    We do allow furry friends to visit our Estate for outdoor tastings. Please keep in mind that this is a working winery. Animals must be leashed at all times and be courteous if your four-legged friend "needs to use the restroom". Service animals are always welcome.

  • Is Cambria kid-friendly?

    Yes, we welcome guests under 21 to accompany their families. Keep in mind that this is a working winery so we appreciate you keeping a watchful eye on little guests. 

  • Can I bring outside food?

    Due to current COVID-19 guidelines, no outside food or beverages are permitted at this time. If you are joining us Friday through Sunday, we do offer hand-crafted Cheese & Meat Boxes (a selection of cheese, charcuterie, fresh fruit, and nuts) from our local friends at The Charcuterie Stop. Choose between a Large Charcuterie Plate (serves 4 to 6 people) or a Medium Charcuterie Plate (serves 2 to 4 people). Orders can be placed while booking your visit on Tock and must be placed 24 hours in advance to guarantee availability.

  • Do you offer vineyard or winery tours?

    Due to both our harvest and COVID-19 safety protocols, our cellar, vineyards, and winery are currently restricted to employees-only. During the 2021 harvest season, we will be undergoing renovations. Once construction is complete after the new year (2022), we will have new experiences available. Stay tuned and follow us on social for more! 

Wine Club

  • Can anyone join the Cambria Estate Winery Club?

    Yes, but there is a catch. Due to variations in state laws, we can only we ship wine to states where direct shipments are permitted by law. Sadly, that means if you live in Alabama, Arkansas, Delaware, Indiana, Louisiana, Mississippi, New Jersey, Ohio, Rhode Island, or Utah, we will have no way to ship our wines to you.

  • I signed up for the Club, what now?

    Welcome to the Cambria Estate Winery Club! We are so delighted you’ve joined us. You will receive a welcome email confirming your membership. You will also receive additional emails with exclusive offers, news about upcoming events, shipping information and billing details.

  • What is included in my membership?

    There are three membership levels when joining the Cambria Estate Winery Club. Membership benefits vary depending on which level you signed up for. Please refer to your membership type and visit our Wine Club page for complete details.

  • When will I be charged for by club shipments?

    The Cambria Wine Club ships three times per year– February, May and November. We typically charge your credit card on file one-week prior to shipping. Before each shipment, we also send out send billing reminders via email.

  • I am a Santa Barbara County local, can I pick-up my club shipment?

    Yes! Local pick-up is available. Please contact us at info@cambriawines.com or call us at (805) 938-7318 to arrange.

  • What should I do if I forget my username and/or password? 

    For username, please contact us by calling (805) 938-7318 or email us at info@cambriawines.com. You can reset your password by clicking on the “Forgot your Password” link. 

  • I am a Cambria Club Member, can I taste for free?

    As a part of any tier of our Wine Club, members can enjoy the Small Lot Tasting with our compliments and a discounted Reserve Tasting. You also have access to a VIP tasting annually which includes the Reserve Tasting. Please refer to your Club tier to understand your exact benefits. 

  • I am a Cambria Club Member, why do I still have to pay on Tock when booking?

    You don’t! When you are booking your visit on Tock, once you are at the final checkout page, sign in or enter the email address associated with your Cambria Wine Club membership and your discount will automatically be applied.

Shipping

  • Does Cambria ship internationally?

    At this time, the Cambria Estate Winery is permitted to ship wine within the United States only. Though our wines can be found throughout Canada and in other markets, we cannot ship internationally.

  • Where does Cambria ship to?

    Selling and shipping wine is complicated in the United States. Due to variations in state laws, we can only ship wine to states where direct shipments are permitted by law. Please visit our Shipping Information page for more information. Or use our Store Locator to find Cambria Wines near you.

  • How does my wine ship?

    All shipments are sent by UPS or FedEx ground. Two-day or overnight shipping is available at an additional cost when you need your wine to arrive sooner. We also offer temperature-controlled shipping. This protects your wine from hot or cold temperatures that can damage the quality of the wine.

  • How do I check the shipping status of my order?

    Once your order has been packed and is ready to leave our winery, you’ll receive an email on the day your wine ships with tracking info. Just click on the tracking information, and you can view the status and expected delivery date.

  • When will I receive my wine?

    Orders ship daily Monday through Friday. Orders placed on our website ship from our winery in California so delivery times vary anywhere from 2–7 business days depending on your “Ship to State.” We don’t ship on the weekend and cannot schedule deliveries for Saturday or Sunday. Local pick-up is available. Please contact us at info@cambriawines.com or call us at (805) 938-7318 to arrange.

  • Can I sign for my order in advance of delivery?

    Since wine is an alcoholic beverage, it requires the signature of someone 21+ old upon delivery. Unfortunately, we can’t ship wine to P.O. boxes for this reason. If you will not be home during the day, we recommend shipping to a business address or 3rd party shipper, e.g. FedEx Office, FedEx Onsite or other location with someone available to sign for the wine.

  • Why is my order on hold?

    Extreme hot or cold temperatures, either in your delivery area or along the transit route, may damage the quality of the wine. In these instances, we may delay your shipment until the temperature is in an acceptable range. We also offer temperature-controlled ground shipping, and these shipments leave our warehouse every Friday. Or, you may choose two-day or overnight shipping for an additional fee. Local pick-up is available. Please contact us at info@cambriawines.com or call us at (805) 938-7318 to arrange.

  • My wine arrived damaged, what can I do?

    We’re extremely sorry for the problem and inconvenience. Please email us at info@cambriawines.com or call us at (805) 938-7318 regarding a replacement.

Miscellaneous

  • Where can I find Cambria Wines?

    Our flagship wines are nationally distributed throughout the United States and parts of Canada. You may also find our other wines available in specialty stores and restaurants. You can see which Cambria Wines are available near you when by using our Store Locator. In some markets, you can also purchase our wines using Drizly and InstaCart. Where direct shipments are permitted by law, you can also shop all Cambria Wines direct from our site.

  • What should I do if I forget my username and/or password?

    For username, please contact us by calling (805) 938-7318 or email us at info@cambriawines.com. You can reset your password by clicking on the “Forgot your Password” link.

  • Is my credit card information safe on your site?

    We’re committed to protecting your privacy, and we take all appropriate security measures to protect your personal information. Privacy Policy

  • Do you host events or weddings at the Cambria Estate Winery?

    Thank uou for considering the Cambria Estate Winery for your special day. Unfortunately, we are unable to host weddings, however, we can accommodate larger groups and certain private events. Please tell us a bit more about your group and if this is for a particular event so we can best accommodate your party. Contact Brenda.vasquez@cambriawines.com for more.

  • I am hosting a fundraiser, will Cambria donate wine and support my event?

    Cambria is proud to support local non-profit organizations in our home of Santa Barbara, California and throughout the United States. To learn more about our wine donation guidelines and to submit a donation request for your non-profit, please visit our Charitable Donations Site. Visit our Philanthropy story to learn more.

Still have more questions?

Visit our Contact Us page so that a member of our team can help!

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